NO EXCHANGES. RETURNS ACCEPTED WITHIN 14 DAYS OF DELIVERY.

return policy

Products returned within 14 days of the original delivery date (i.e. when your item was marked delivered, not your purchase date) will be refunded to the method of payment used. We are unfortunately unable to offer refunds or exchanges for items returned after this 2-week window.

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it. 

Items Exempt from Returns

  • Socks, slides, underwear, swimsuits
  • Any item not in original condition (i.e. worn or damaged items, items missing parts not due to our error)
  • Any items returned more than 14 days after delivery

Refunds (If Applicable)

1) Please email ironyokaiorders@gmail.com with your order number and the item(s) you’d like to return.

2) Include a note with your original order number in the package you ship back.

3) Mail your return to the following address:

Iron Yokai
PO Box 1144
Seaford, DE 19973


Once your return is received and inspected, we will send you an email confirming that your item(s) were received. If your return is approved, a refund will be automatically applied to your credit card or original method of payment. Shipping costs are nonrefundable.

Late or Missing Refunds (If Applicable) 

If your refund is delayed, please check your bank account first to see if your funds have been returned—it can take some time before a refund is officially posted. If you still don't see your refund, contact your credit card company or bank to confirm that a refund has been issued.

If you find you still haven't received a refund, please contact us at ironyokaiorders@gmail.com.

Exchanges

Because our items are limited edition, we are unable to offer exchanges. 

Shipping 

To return your item(s), mail your package to: 

Iron Yokai
PO Box 1144
Seaford, DE 19973


Shipping fees are nonrefundable, and the customer is responsible for return shipping costs. If your return is approved, the cost of return shipping will be deducted from your refund.

Please consider using a traceable shipping method (with tracking) or purchasing shipping insurance when mailing items over $75.